What our Customers say...
The team at SERVPRO was amazing, from my initial late night call to the final clean-up. SERVPRO's technicians and dynamic drying systems helped us recover and we are so grateful!
We had a house fire. SERVPRO came out the day of the fire and immediately got to work. This was later in the evening, around 7pm or so. A rep came out and starting taking pictures and assessing the damages. Within a day they were set up and began working. They were extremely good about communication, whether it be text, email or call. They were good about scheduling things such as inspections with our schedule. It was a big project but we were back in our home within a few months and could not be happier with the restoration. The house looks brand new. I recommend SERVPRO to anybody who has had the unfortunate situation of a fire.
Was very satisfied thanks for your quick service; my water problem was taken care of very fast.
SERVPRO did a great job in a timely fashion at a very fair price when we had smoke damage at our house. We are grateful for the great communication and service.
Service representative was very responsive. He came often even on weekends to inspect service performed. He was very responsive to my questions and requests. Very happy with service performed.
Very quick response. Superb quality of work. Customer service is above and beyond to accommodate the needs of the client and job.
Holly, Katrina, Chris, Heather, Bridget and the rest of the crew are the absolute best.
SERVPRO was swiftly on site in our rental unit when a city pipe backed up in the basement. We were out of town and greatly appreciated their communication and attention to the problem in our absence! They quickly cleaned it up and our tenants were happy.
Coming home to find a water logged basement is the worst! But knowing the good people from SERVPRO are there to help is the best. The team came right over within a day and set up their equipment immediately. They were polite, efficient and always communicated exactly what they were doing and when. The billing was seamless and their estimate was accurate. I could not have been happier with the service I received. They definitely take the stress out of a stressful situation.
I've used SERVPRO twice. Each time they were professional, on time and very friendly. They answered all my questions
I will definitely use them again!
During an incredibly difficult time for our family, SERVPRO of Portland was prompt, discreet, and very professional.
I cannot recommend their services highly enough.
We had a sewer line backup at one of the properties I manage, SERVPRO was outstanding, from the start, the estimate timely and professional, to the actual service of the clean up time. Cannot say enough great things about the entire process.
Prompt and thorough service for a major flood. Excellent communication for the process and timeline of the project. Extremely professional!
Response was quick, clean up was done over night. Very detailed. Staff was professional.
Our apartment building had a frozen pipe that burst. SERVPRO had been especially busy that day with other customers who had the same issue. They were still able to send a team, and make use of their equipment to quickly vacuum up the water, place fans and dehumidifiers on 3 floors. The follow up by their employees was phenomenal in that he communicated thoroughly what had been completed, and what areas still needed attention. We were given the option to have them continue our take further steps with our own maintenance staff.
We have always had a good experience with SERVPRO and will continues to use them.
The response and approach to this loss and attention to detail for the mitigation and containment was greatly appreciated and overall helped dry the place out sooner than expected. Very much appreciated.
Thanks so much for a job well done! Glad you're local folk too.
SERVPRO did a great job! They made a very stressful time so much easier to deal with. I recommend them highly.
We had a great experience working with SERVPRO. The estimator arrived on a Saturday and was very pleasant to work with. Our basement had flooded and we were worried about not being able to find anyone on the weekend. SERVPRO arrived within a few hours and helped removed all the bags of unwanted items with no hesitation. Our family was very happy to see how helpful they were with removing the water in a timely manner. We appreciate their quick response and team effort. I would definitely recommend this team of professionals.
Crew was great and very helpful. They had great communication and were very courteous. They were professional and showed great effort and care of their work.
You know how I feel about you and your team but especially this past year that has been so difficult for all of us, your branch specifically, has continued to be a shining star in the mitigation world
I want to comment on how responsive you were and the professional and friendly service from Kevin. Should we ever have any problems in the future, I would definitely use SERVPRO.
Katrina and her team were awesome! Would recommend them to anyone. Courteous, respectful, calming. Thank you all so much!
You guys are so wonderful at explaining what you are doing and why! Above and beyond what we expected. Thank you!
Wonderful to work with, excellent communication. Trina and her crew were the best.
Dave & Mike were outstanding. Dave explained everything that he was doing to me throughout the whole process. They were professional and knowledgeable. Both went above and beyond our expectations. Thank you!!
I am totally pleased with everything from Dustin who made the initial visit to Heather and all her colleagues, and Bryon who did an amazing carpet job. All very efficient and friendly.
Team was great- professional, kept me informed. Would definitely call again. Nice Job!!
They did a great job, wonderful, friendly crew!
Very happy with the work done by SERVPRO, they were very professional and willing to get the job done right.
I just wanted to take the time and say thank you! Your friendly service and understanding was what I needed following the flood. You are the best!
Simply the best company to work with!
We had a large fire and SERVPRO was great to work with.
Wonderful crew! Made a horrible situation almost fun!
Your employees were extremely courteous, friendly and professional. Always answered my questions.
I could not have imagined getting my storm damage repaired would be so easy. Thank You!
Your team has made my mold problem disappear! I couldn't be happier with the results!
All the people who came here were really good.
I had mold in my utility room. SERVPRO did a great job getting rid of it all.
Everyone that responded to the property was great!
A big thank you to SERVPRO of Portland for providing a most timely generator. Servers are up, phone lines are active, systems are fully functional.
Katrina was very good at keeping me informed regarding progress.
Thank you for all your help!
Within minutes, Jared called me back. I briefed him. 20 minutes later Dave arrived on scene and within another 15 minutes the crew arrived. I was very pleased with the response!!!
Everything was well done and timely. The SERVPRO professionals who worked in my house were courteous, attentive to detail and explained their work clearly.
Greatly appreciated Jared and Denise's professionalism.
This is the second time I have had to use SERVPRO and both times have been equally excellent! Thank you.
I would like to express to you how thorough and professional your representatives were today cleaning carpets. They are great ambassadors for SERVPRO and should do well in your company. Brian and Heather are an awesome team and I give them my highest recommendation.
Just wanted to let you know about the exceptional service we received from Jim and Ryan! They kept us informed with what they were going to do and showed up when they said they would. Ryan was extremely helpful and always showed up in a great mood.
So happy with the service. Very knowledgeable team.
"They were great, very helpful and courteous of what was going on in our office. Thanks for the hard work!"
"They were a great team! I would recommend them to all my friends!"
"My second time using SERVPRO within the last 2 years. Very pleased and would definitely recommend. Dustin is an excellent supervisor. Very pleasant and on top of every aspect of the cleaning process."
"The guys were courteous, knowledgeable. Very well done."
"Amazing service!!! Kyle and Kenny were professional and worked quickly! I was amazed at how quickly SERVPRO was at my establishment - with extremely knowledgeable personnel!"
"Keep doing what you are doing-hard to improve on fantastic service! Not often today do you see such great workers and company follow through. Can't say enough about your people!"
"They were awesome! Prompt, diligent,respectful."
"The crew was professional, responsible and responsive to our business and residents needs and as such I would not hesitate to recommend SERVPRO services to anyone in this unfortunate circumstance."
Just keep doing what you are doing - very impressed
Awesome Employees - a pleasure to have in my house.
Very customer service orientated!
They did a fantastic job! Very grateful for their help.
They were on time, efficient and very concientous. Great job!!
Thank you so much for taking the time to create the Emergency Ready Profile for MPTC. You are the best!
They did an amazing job! I will recommend SERVPRO.
Your team did an awesome job once again for us last week when we had a flooded apartment...thanks!