Our apartment building had a frozen pipe that burst. SERVPRO had been especially busy that day with other customers who had the same issue. They were still able to send a team, and make use of their equipment to quickly vacuum up the water, place fans and dehumidifiers on 3 floors. The follow up by their employees was phenomenal in that he communicated thoroughly what had been completed, and what areas still needed attention. We were given the option to have them continue our take further steps with our own maintenance staff.

The response and approach to this loss and attention to detail for the mitigation and containment was greatly appreciated and overall helped dry the place out sooner than expected. Very much appreciated. 

Your employees were extremely courteous, friendly and professional. Always answered my questions.

All the people who came here were really good.

Everyone that responded to the property was great!

Thank you for all your help!

Within minutes, Jared called me back. I briefed him. 20 minutes later Dave arrived on scene and within another 15 minutes the crew arrived.  I was very pleased with the response!!!

I would like to express to you how thorough and professional your representatives were today cleaning carpets. They are great ambassadors for SERVPRO and should do well in your company. Brian and Heather are an awesome team and I give them my highest recommendation.